Privacy Policy
Last updated: June 18, 2026
1. Information We Collect
When you place an order or contact us, we may collect your name, phone number, email address, delivery address, personal number where required for payment or delivery, order details, and the contents of your support request.
We may also process technical information such as device and browser data, IP address, pages viewed, cookies, and chatbot interactions to operate, secure, and improve the website.
2. How We Use Information
- To process orders, payments, delivery, returns, and warranty requests.
- To answer inquiries and provide product or technical support.
- To prevent fraud, keep the service secure, and meet legal obligations.
- To understand website performance and improve our products and customer experience.
3. Payments and Service Providers
Online card payments are processed by Bank of Georgia. MyTechnic does not store your full card details. We may share only the information necessary to complete payment, delivery, hosting, analytics, security, or customer support with trusted providers acting for those purposes.
4. Cookies and Analytics
We use essential cookies for sessions, language preferences, carts, and security. Where enabled, analytics and advertising technologies help us measure traffic and campaign performance. Browser settings can be used to control non-essential cookies, although some site functions may be affected.
5. AI Chatbot
Messages sent to the AI chatbot may be stored and processed to answer your questions, provide product recommendations, maintain conversation history, and improve support quality. Do not submit passwords, card details, or other highly sensitive information in chat. Automated answers may contain errors and are not legal or medical advice.
6. Retention and Security
We keep information only as long as reasonably necessary for the purposes described above and any applicable legal, accounting, warranty, or dispute requirements. We use measures including TLS encryption, access controls, secure infrastructure, and monitoring. No online system can guarantee absolute security.
7. Your Choices
Subject to applicable Georgian law, you may ask to access, correct, or delete your personal data, object to certain processing, or request more information about how it is used. Some records may need to be retained to comply with law or complete existing obligations.
8. Updates and Contact
We may update this policy when our services or legal obligations change. The current version is published on this page. For privacy questions or requests, contact us at info@mytechnic.ge.